Connect WhatsApp, Instagram and Messenger, collaborate with your team, and manage every customer from one shared workspace. Fast, reliable and built for growing teams.
From a shared inbox to automation and analytics, DakDak brings your whole customer conversation into one clear workspace.
WhatsApp, Instagram and Messenger together in one place your whole team can work from.
Assign chats, add internal notes and hand over conversations without stepping on each other.
Answer common questions instantly and route conversations to the right team automatically.
See contact details, tags, custom fields and full history beside every conversation.
Send approved template broadcasts to opted-in audiences and track delivery and replies.
Track response times, resolution rates and SLA achievement across every channel.
Draft replies in a click. Your team stays in control and approves before sending.
Give agents, managers and admins exactly the access they need, and nothing more.
Customers message you wherever they are. DakDak brings every channel into a single inbox, so nothing slips through.
Sign up and set up your company workspace in a couple of minutes.
Link WhatsApp, Instagram and Messenger with a guided setup.
Add teammates and give each the right role and permissions.
Manage every customer conversation from one shared inbox.
Every conversation has one clear owner. Assign chats, leave internal notes, and see exactly who is handling what, in real time.
Build simple workflows that greet customers, answer FAQs and route conversations, so your team spends time where it matters.
Track response times, resolution rates, channel mix and SLA achievement, so managers can act, not guess.
However you use messaging, DakDak keeps every conversation organised and accountable.
Start free for 14 days, no card needed. Add seats at ₹499/month. All prices include taxes.
For small teams getting started with one number.
For growing teams that need automation and more seats.
For larger organisations with custom needs.
DakDak uses the official WhatsApp Business Cloud API. During setup you connect through Meta's secure sign-in, choose your number, and start receiving messages in your inbox. No separate apps or bulk senders.
Yes. You can connect your Facebook Page (Messenger) and Instagram professional account so their messages arrive in the same shared inbox as WhatsApp.
Invite teammates by email from the Team page and assign each a role. They join your workspace instantly, on their own login.
Plans are billed monthly or annually and cover your DakDak subscription, team seats and connected channels. Extra seats are ₹499/month. You can upgrade, downgrade or cancel any time from Billing. All prices include taxes.
Yes. Meta charges for WhatsApp conversations directly, based on your message volume and category. Those charges are billed by Meta and are separate from your DakDak subscription. DakDak adds no markup on messages.
Your data is encrypted and access is controlled by role. Every workspace is isolated, and administrators control login methods, sessions and who can export data.
Any time. Monthly plans can be cancelled whenever you like, and plan changes take effect from your next billing cycle with proration where it applies.
Start your free trial today. Connect your channels, invite your team, and reply faster together.